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For the applicable warranty period set
forth above, Marshfield DoorSystems, Inc.
warrants its doors to be of good material
and workmanship and to be free from
defects at the time of shipment that would
render them unserviceable or unfit for the
ordinary purposes for which each door is
recommended.
This warranty does not cover any
condition described in the "Tolerances"
set forth below if such door conforms to
the Tolerances. In addition, the warranty
does not cover any condition described in
the "Exclusions" set forth below.
This warranty covers the original
installation of the door for the end-user
when performed in accordance with the
installation instructions contained in the
Marshfield DoorSystems Care & Handling
Guide. Claims must be processed
through the supplier from whom the door
was acquired unless the door was
purchased directly from Marshfield
DoorSystems. The claims process is
described below.
If any Marshfield DoorSystems door does
not comply with this warranty within the
warranty period, Marshfield DoorSystems
will, at its option, resolve warranty issues
by (1) repairing the door at no charge;
(2) replacing any door as it was originally
manufactured; or (3) refunding the
purchase price of the door.
If any door covered by the Full Warranty
becomes defective after installation, with
preapproval from Marshfield
DoorSystems, Marshfield DoorSystems
will pay a reasonable amount to remove
and rehang the door, including the
reasonable cost of finishing.
If any door covered by the Limited
Warranty becomes defective after
installation, Marshfield DoorSystems will
not be obligated to pay for any expense
relating to the removal or rehanging of
the door under any circumstances. Marshfield DoorSystems will not pay for any expense relating to the removal or rehanging of a door when any defect for which the door is being rejected was apparent prior to the installation.
Marshfield DoorSystems will not pay for
any expense relating to the removal or
rehanging of a door when any defect for
which the door is being rejected was
apparent prior to installation.
This warranty shall be void, and
Marshfield DoorSystems shall have no
obligation hereunder, in the event that:
(1) the door is modified by the purchaser
or another in any manner without prior
written consent from Marshfield
DoorSystems; (2) the door has been
repaired or serviced by anyone other than
a servicer authorized by Marshfield
DoorSystems; (3) the door has not been
installed in accordance with the
installation instructions contained in the
Marshfield DoorSystems Care & Handling
Guide; (4) the product has not been used,
operated or maintained in accordance with
the Marshfield DoorSystems Care &
Handling Guide; or (5) repair or
replacement of the door or component
parts is necessary due to normal wear and
tear or due to the fault or negligence of
the purchaser or others.
FOR, ANY INCIDENTAL OR
MARSHFIELD DOORSYSTEMS MAKES
NO WARRANTIES AS TO THE DOORS,
EXCEPT AS EXPRESSLY STATED IN THIS
EXCLUSIVE WARRANTY. MARSHFIELD
DOORSYSTEMS EXPRESSLY DISCLAIMS
ALL OTHER WARRANTIES WHETHER
EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THERE ARE NO
WARRANTIES THAT EXTEND BEYOND
THE DESCRIPTION ON THE FACE
HEREOF. NO REPRESENTATIVE OF
MARSHFIELD DOORSYSTEMS MAY
CHANGE OR ALTER THIS EXCLUSIVE
WARRANTY OR MAKE ANY ADDITIONAL
WARRANTY.
THE REMEDIES DESCRIBED HEREIN
SHALL BE THE EXCLUSIVE REMEDY
FOR ANY CLAIM OF PRODUCT DEFECT,
MALFUNCTION OR FAILURE TO
PERFORM OR ANY OTHER CLAIM
ARISING OUT OF THE USE, REPAIR OR
PERFORMANCE OF THE DOOR.
MARSHFIELD DOORSYSTEMS
EXPRESSLY DISCLAIMS AND EXCLUDES,
AND ASSUMES NO RESPONSIBILITY
CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE, REPAIR OR
PERFORMANCE OF THE DOOR.
Tolerances
- Size tolerances: nominal length,
width and thickness ±1/16";
prefit width sizes ±1/32"
- Squareness tolerance: diagonal
measurement difference will not
exceed 1/8".
- Factory hardware preparation: a plus
1/32" minus 0" tolerance will be allowed
on hinge and lock front preparation
cutouts. A ±1/32" tolerance will be
allowed on hinge and lock front
locations.
- Stile, rail and core show-through
(telegraphing) will not be considered a
defect unless the face of the door
varies from a true plane in excess of
1/100" in any three-inch-span.
- Humidity on both sides of an interior
door must be at a consistent level and
not be less than 25%, nor greater than
55%. Temperature must not be less
than 50°F, nor greater than 90°F.
- Warp is a defect only when it exceeds
" of the door plane in any 3/6 x 7/0
section. Warp is any distortion in the
door itself and does not refer to the
relationship of the door to the frame or
jamb in which it is hung. The term
warp shall include bow, cup and twist.
Exclusions
This warranty does not cover:
- Any condition or appearance caused
by failure to follow Care & Handling
instructions.
- The appearance of field finished or
factory primed doors.
- The appearance of high gloss plastic,
or factory finished doors with a gloss
higher than 35°(based on 60°gloss
meter).
- Doors altered by others (not to include
machining subject to exclusions
herein).
- The warranty against warp does not
apply to the following:
- Doors that are wider than 3/0
or longer than 7/0 and less than
1-3/4".
- Doors hung without a hinge or
pivot for every 30" of door height. This exclusion is waived on non-rated SCL core doors up to 8'/0".
- Doors with unbalanced
construction.
- Doors wider than 4/0 and longer
than 10/0. (Stile & Rail to 8/0)
Note: Action on any claim for warp
may be deferred, at the option of
Marshfield DoorSystems, for a period
not to exceed one year from date of
claim to permit conditioning of the
doors to temperature and/or humidity.
- Doors that are improperly hung or do
not swing freely.
- DPC Doors that have lite and/or
louver cutout areas exceeding 1,296
square inches of visible glass, or one
continuous dimension of 54" long or
38" wide or less than 3-1/4" between
lock and lite cutouts, or less than 5"
between lite cutout and door edge or
other cutouts. (See next item for DCL
doors)
- DCL Doors that have lite and/or
louver cutout areas exceeding 2,835
square inches of visible glass, or one
continuous dimension of 81" long or
38" wide or less than 1-1/4" between
lock and lite cutouts, or less than 5"
between lite cutout and door edge or
other cutouts.
- Doors with concealed closers deeper
than 2" or wider than 1-1/4" or
machined pockets that leave less than
1/4" thick cavity walls.
- Doors with reveals that are greater
than x both faces, or not the
same pattern each face.
- Fading due to exposure to ultra-violet
light sources.
- Incompatibility of hardware with a
particular door construction.
- Natural variations in color or
texture of wood.
- Normal wear and tear or deterioration
for reasons other than material and
workmanship of the door itself.
- Doors shipped outside North America.
- No hardware is to be mortised into or
attached to a transom that does not
include a metal transom bar in the
door frame.
- No warranty for appearance of stained teak doors due to natural oils in teak wood.
Claims Procedure
Since Marshfield DoorSystems cannot
control the handling or exposure of doors
after shipment, the purchaser must
inspect the doors when received. Written
notice of any claim must be given by the
purchaser / installer to the supplier and to
Marshfield DoorSystems within 30 days
of delivery. Forwarding of doors prior to
inspection for damage will waive all
opportunity to file a freight claim. All
parties must be given a reasonable
opportunity to investigate the reported
problem and Marshfield DoorSystems
must be given reasonable opportunity
to implement corrective action.
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