The Marshfield DoorSystems, Inc. Exclusive Warranty |
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| Series
of Door |
Coverage |
Warranty
Period for
Interior Application |
Exterior
Application |
| Signature |
Full |
Lifetime |
Not warranted |
| Accent |
Limited |
5
Year
Option: Full Lifetime |
Not
warranted |
| Harmony |
Limited |
Full Lifetime |
Not warranted |
| Perfect Match |
Limited |
Full Lifetime |
Not warranted |
| Carte Blanche |
Limited |
Full Lifetime |
Not warranted |
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| For the applicable warranty period set forth above, Marshfield DoorSystems, Inc. warrants its doors to be of good material and workmanship and to be free from defects at the time of shipment that would render them unserviceable or unfit for the ordinary purposes for which each door is recommended. |
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| This warranty does not cover any condition described in the “Tolerances” set forth below if such door conforms to the Tolerances. In addition, the warranty does not cover any condition described in the “Exclusions” set forth below. |
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| This warranty covers the original installation of the door for the end-user when performed in accordance with the installation instructions contained in the Marshfield DoorSystems Care & Handling Guide. Claims must be processed through the supplier from whom the door was acquired unless the door was purchased directly from Marshfield DoorSystems. The claims process is described below. |
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| If any Marshfield DoorSystems door does not comply with this warranty within the warranty period, Marshfield DoorSystems will, at its option, resolve warranty issues by (1) repairing the door at no charge; (2) replacing any door as it was originally manufactured; or (3) refunding the purchase price of the door. |
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| If any door covered by the Full Warranty becomes defective after installation, with preapproval from Marshfield DoorSystems, Marshfield DoorSystems will pay a reasonable amount to remove and rehang the door, including the reasonable cost of finishing. Marshfield DoorSystems will not pay for any expense relating to the removal or rehanging of a door when any defect for which the door is being rejected was apparent prior to installation. |
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| If a door is covered by the Limited Warranty, Marshfield DoorSystems will not be obligated to pay for any expense relating to the removal or rehanging of a door under any circumstances. |
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| This warranty shall be void, and Marshfield DoorSystems shall have no obligation hereunder, in the event that: (1) the door is modified by the purchaser or another in any manner without prior written consent from Marshfield DoorSystems; (2) the door has been repaired or serviced by anyone other than a servicer authorized by Marshfield DoorSystems; (3) the door has not been installed in accordance with the installation instructions contained in the Marshfield DoorSystems Care & Handling Guide; (4) the product has not been used, operated or maintained in accordance with the Marshfield DoorSystems Care & Handling Guide; or (5) repair or replacement of the door or component parts is necessary due to normal wear and tear or due to the fault or negligence of the purchaser or others. |
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| MARSHFIELD DOORSYSTEMS MAKES NO WARRANTIES AS TO THE DOORS, EXCEPT AS EXPRESSLY STATED IN THIS EXCLUSIVE WARRANTY. MARSHFIELD DOORSYSTEMS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. NO REPRESENTATIVE OF MARSHFIELD DOORSYSTEMS MAY CHANGE OR ALTER THIS EXCLUSIVE WARRANTY OR MAKE ANY ADDITIONAL WARRANTY. |
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| THE REMEDIES DESCRIBED HEREIN SHALL BE THE EXCLUSIVE REMEDY FOR ANY CLAIM OF PRODUCT DEFECT, MALFUNCTION OR FAILURE TO PERFORM OR ANY OTHER CLAIM ARISING OUT OF THE USE, REPAIR OR PERFORMANCE OF THE DOOR. MARSHFIELD DOORSYSTEMS EXPRESSLY DISCLAIMS AND EXCLUDES, AND ASSUMES NO RESPONSIBILITY FOR, ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE, REPAIR OR PERFORMANCE OF THE DOOR. |
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Tolerances |
| 1. Size tolerances: nominal length, width and thickness ±1/16”; prefit sizes ±1/32” |
| 2. Squareness tolerance: diagonal measurement difference will not exceed 1/8”. |
| 3. Factory hardware preparation: a plus 1/32” minus 0” tolerance will be allowed on hinge and lock front preparation cutouts. A ±1/32” tolerance will be allowed on hinge and lock front locations. |
| 4. Stile, rail and core show-through (telegraphing) will not be considered a defect unless the face of the door varies from a true plane in excess of 1/100” in any three-inch-span. |
| 5. Humidity on both sides of an interior door must be at a consistent level and not be less than 25%, nor greater than 55%. Temperature must not be less than 50°F, nor greater than 90°F. |
| 6. Warp is a defect only when it exceeds ¼” of the door plane in any 3/6 x 7/0 section. Warp is any distortion in the door itself and does not refer to the relationship of the door to the frame or jamb in which it is hung. The term warp shall include bow, cup and twist. |
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Exclusions |
| This warranty does not cover: |
| 1. Any condition or appearance caused by failure to follow Care & Handling instructions. |
| 2. The appearance of field finished or factory primed doors. |
| 3. The appearance of high gloss plastic, or factory finished doors with a gloss higher than 35° (based on 60° gloss meter). |
| 4. Doors altered by others (not to include machining subject to exclusions herein). |
| 5. The warranty against warp does not apply to the following: |
a. |
Doors that are wider than 3/0 or longer than 7/0 and less than 1-3/4”. |
b. |
Doors hung without a hinge or pivot for every 30” of door height. |
c. |
Doors with unbalanced construction. |
d. |
Doors wider than 4/0 and longer than 10/0. (Stile & Rail to 8/0) |
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| 6. Doors that are improperly hung or do not swing freely. |
| 7. DPC Doors that have lite and/or louver cutout areas exceeding 1,296 square inches of visible glass, or one continuous dimension of 54” long or 38” wide or less than 3-1/4” between lock and lite cutouts, or less than 5” between lite cutout and door edge or other cutouts. (See next item for DCL doors.) |
| 8. DCL Doors that have lite and/or louver cutout areas exceeding 2,864 square inches of visible glass, or one continuous dimension of 110” long or 38” wide or less than 1-1/4” between lock and lite cutouts, or less than 5” between lite cutout and door edge or other cutouts. |
| 9. Doors with concealed closers deeper than 2” or wider than 1-1/4” or machined pockets that leave less than ¼” thick cavity walls. |
| 10. Doors with reveals that are greater than ¼ x ¼ both faces, or not the same pattern each face. |
| 11. Fading due to exposure to ultra-violet light sources. |
| 12. Incompatibility of hardware with a particular door construction. |
| 13. Natural variations in color or texture of wood. |
| 14. Normal wear and tear or deterioration for reasons other than material and workmanship of the door itself. |
| 15. Doors shipped outside North America. |
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Claims Procedure |
| Since Marshfield DoorSystems cannot control the handling or exposure of doors after shipment, the purchaser must inspect the doors when received. Written notice of any claim must be given by the purchaser / installer to the supplier and to Marshfield DoorSystems within 30 days of delivery. Forwarding of doors prior to inspection for damage will waive all opportunity to file a freight claim. All parties must be given a reasonable opportunity to investigate the reported problem and Marshfield DoorSystems must be given reasonable opportunity to implement corrective action. |
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12/04 |

800.869.3667 / www.marshfielddoors.com / doors@mdrsys.com
Copyright © 2007 Marshfield DoorSystems, Inc.
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